Sara is Lead Experience Design Consultant at ThoughtWorks Italy. She is specialised in product strategy, user research, interaction, visual design and sketchnoting. She coaches designers in Lean UX and Design Thinking practices.

She works with global organizations on their challenging digital transformation projects in several industries: finance, retail, event, government. She works with business at the C-level to build a solid Customer Experience Strategy. Her teams won several awards and features.

Before joining ThoughtWorks, she led the design strategy for successful start-ups in Bologna, Sydney and New York. Sara is a TEDx speaker, a General Assembly instructor, a published illustrator and a fashion designer.

Sara is fond about building communities and knowledge sharing and she is an active contributor in several communities.


FEATURES & puBlications

Understanding Design Thinking, Lean, and Agile" by Jonny Schneider
Illustrator - O'Reilly 2017. Get your free copy:

When the governance is guided by the purpose by Marina Capizzi
L’Impresa, Italian Magazine of Management 2018

The review journal  by Sara Michelazzo & Praveena Fernandes
Get your free copy:

The gift of feedback by Sara Michelazzo & Karen Williams
Featured by Pat Kua's blog 2017 - CTO @ N26



Intersection conference - UI & Development - Milan, Italy -  BUY TICKETS ON THE WEBSITE
Oct 2018 - Speaker


past EVENTS & conferences

Google Design Sprint - Italy
Feb 2018 - Mentor

Service Design Drinks Meetup - Italy
2017-2018 - ThoughtWorks Host 

Politecnico di Milano - MA in Service Design-  Italy
Dec 2017 - Speaker

London Sketchnote Meetup - United Kingdom
2016-2017 - ThoughtWorks Host

London Behance Portfolio Review - United Kingdom
2016-2017 - Organiser

London Dribbble Meetup - United Kingdom
Jan 2017 - Organiser

ThoughtWorks Local Office Day - London
Apr 2016 - Speaker

University of Manchester - United Kingdom
Mar 2016 - Speaker

Townsville TEDx - Australia
May 2015 - Speaker

Townsville Start-up Weekend - Australia
Nov 2014 - Speaker

General Assembly Sydney - Australia
Feb 2014