Sara is Change Service Design Lead for Global Programs at ThoughtWorks.

Previously she was Lead Experience Design Consultant in ThoughtWorks UK and Design Lead in ThoughtWorks Italy. She is specialised in product strategy, user research, interaction and visual design. She coaches designers in Agile, Lean UX, Design Thinking and Service Design practices. 

She works with global organizations on their challenging digital transformation projects in several industries: finance, retail, event, government, fashion, food. 

Before joining ThoughtWorks, she led the design strategy for successful start-ups in Bologna and Sydney. Sara is a TEDx speaker, a General Assembly instructor and an illustrator. She illustrated "Understanding Design Thinking, Lean and Agile" by Jonny Schneider, O'Reilly 2017.

Sara is fond about developing communities and knowledge sharing and she hosted and organised several events such as Behance Portfolio Review, Dribbble meet-up, Sketchnote meet-up in London and was the ThoughtWorks sponsor for Service Design Drinks in Milan.

 
 
 

puBlications & FEATURES

Understanding Design Thinking, Lean, and Agile by Jonny Schneider
Illustrator - O'Reilly 2017. Get your free copy: http://thght.works/2gOQcuf

The gift of feedback by Sara Michelazzo & Karen Williams
Featured by Pat Kua's blog 2017 - CTO @ N26

When the governance is guided by the purpose by Marina Capizzi
L’Impresa, Italian Magazine of Management -  Febbraio 2018

Organisations without hierarchies to anticipate the markets by Gaspare Caliri
Skille: La bussola per chi fa innovazione, L'eco di Bergamo - August 2018 Link

The review journal  by Sara Michelazzo & Praveena Fernandes
Get your free copy: http://www.saramichelazzo.com/reviewjournal

ThoughtWorks Global Code of Conduct
Design Lead - link - 2019

ThoughtWorks Feedback Playbook
Design Lead - Internal only - 2019

ThoughtWorks Growth Guide
Design Lead - Internal only - 2019

products

Initiative Lead & Product Specialist for BYOR Voting App - Build your own Radar

BYOR Voting App is a companion app for the ThoughtWorks BYOR exercise that allows to simplify how to collect and consolidate blips to generate a Tech Radar with large crowds of technologists.

Github repositories:

BYOR-VotingApp [web-app] | BYOR VotingApp [server] | BYOR-VotingApp [infrastructure]

CONFERENCES COMING SOON

Codemotion - Milan, Italy
October 2019 - Co-speaker with Alessandro Confetti - Codemotion Rome builds its tech radar (vol. 2)

past EVENTS & conferences

Codemotion - Rome, Italy
March 2019 - Co-speaker with Alessandro Confetti - Codemotion Rome builds its own first tech radar!

Codemotion - Rome, Italy
March 2019 - Co-speaker with Alberto Forni - Design & Development: How to put your ego aside and make it work.

Codemotion - Milan, Italy
Nov 2018 - Co-speaker with Alessandro Confetti - Italian Communities Tech Radar

Italian Women in Innovation and Entrepreneurship (ITWIIN) -  Venice, Italy
Nov 2018 - Co- speaker with Allegra Bandinelli - Women in Tech: diversity & inclusion

ThoughtWorks Local Office Day - London, United Kingdom
Oct 2018 - Co-speaker with Alessandro Confetti - Italian Communities Tech Radar

Intersection conference - UI & Development - Milan, Italy
Oct 2018 - Co-speaker with Alberto Forni - Design & Development: How to put your ego aside and make it work.

Service Design Drinks -  Bologna, Italy
July 2018 - Panelist - Democratisation of the design process

Explore Talk -  Milan, Italy
May 2018 - Speaker - Servitization: the stomach wars and the future of retail

Zanichelli - Bologna, Italy
May 2018 - Speaker - How to work with data

Nokia - Bologna, Italy
May 2018 - Co-speaker with Matteo Vaccari - Be agile in enterprise

Google - Milan, Italy
Feb 2018 - Mentor at Google Design Sprint for start-ups

Service Design Drinks - Milan, Italy
2017-2018 - ThoughtWorks Host 

Politecnico di Milano - MA in Service Design-  Milan, Italy
Dec 2017 - Speaker - Service Design at ThoughtWorks

Sketchnote Meetup - London, United Kingdom
2016-2017 - ThoughtWorks Host

Behance Portfolio Review - London, United Kingdom
2016-2017 - Organiser

Dribbble Meetup - London, United Kingdom
Jan 2017 - Organiser

ThoughtWorks Local Office Day - London, United Kingdom
Apr 2016 - Speaker - The power of visualising conversations

University of Manchester - Manchester, United Kingdom
Mar 2016 - Speaker - A day in the life of a UX designer at ThoughtWorks

TEDx - Townsville, Australia
May 2015 - Speaker - Everybody is an experience designer

Start-up Weekend - Townsville, Australia
Nov 2014 - Speaker - Everybody is an experience designer

General Assembly - Sydney, Australia
Feb 2014 - Panelist - Career switch from visual design to user experience